Disney's Magical Express
A Disney's Magical Express Airport Transportation Booklet containing general information will be mailed to the client. This booklet includes: a map to the Disney's Magical Express Welcome Center at Orlando International Airport, transportation vouchers and one luggage tag per person. The Disney's Magical Express luggage tags should be attached prior to leaving home. Additional luggage tags may be requested by contacting Cupcake Castles Travel Company, LLC.
Once you arrive at Orlando International Airport, there are two options:
1) You may bypass baggage claim and proceed directly to the Disney Welcome Center. If you attached the yellow luggage tags to your luggage, Disney's Magical Express will collect your luggage and deliver it to your resort room. Luggage delivery service provided by Disney's Magical Express is available for flights arriving between 5:00 am and 10:00 pm daily (Eastern Time). For airport arrivals after 10:00 pm, Guests may collect their luggage at Baggage Claim and transport it with them on the motorcoach.
2) If you did not use the yellow luggage tags, you may pick up your luggage at baggage claim and proceed to the Disney Welcome Center. You will be responsible for taking the luggage with you on the motorcoach.
IMPORTANT: Please pack any valuables, medications or anything needed immediately upon arrival into Orlando in a carry-on bag.
Arrival at the Orlando International Airport
Take the tram from the Air Side Terminal to the Main Terminal. At this point you may bypass baggage claim or pick up your luggage. Proceed to the Disney Welcome Center which is located on the B Side on Level 1. If you arrive on the A Side, please proceed to the B Side before taking the elevator or 2 escalators down to Level 1. Follow the airport signs to Ground Transportation.
At the Disney Welcome Center, please present your Disney's Magical Express booklet to the Disney cast member or have your MagicBand with you and easily accessible and confirm the number of bags checked with the airline and your return flight information. You will board a complimentary motorcoach to your resort. The motorcoach may make up to 3 stops before arriving at your resort. The length of time on the motorcoach will vary. Approximate travel time is 40-70 minutes.
Guests under the age of 16 must be accompanied by an adult.
Luggage Delivery to the Resort
Your luggage will be claimed at the airport and delivered directly to your room within 3 hours after you check in at the resort. You do not need to be in the room to receive your luggage. Please note if you take your luggage on the motor coach it will not automatically be delivered to your room. If you arrive in the late evening it is recommended that you pick up the luggage from baggage claim. Luggage delivery service provided by Disney's Magical Express is available for flights arriving between 5:00 am and 10:00 pm daily. For airport arrivals after 10:00 pm, Guests may collect their luggage at Baggage Claim and transport it with them on the motorcoach.
The day prior to check-out you will receive a Transportation Notice advising of your motorcoach pick-up time and general departure information. The motorcoach pick-up time is based on your flight departure time and will be approximately 3 hours prior for our guests with domestic flights and 4 hours prior for international flights to allow for multiple stops by the motorcoaches.
The Transportation Notice is your voucher to be provided to the motorcoach driver at boarding.
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If you are arriving after 4:00 pm take the few minutes to pick up your own luggage. Once you check in to your resort, you'll be able to take your bags directly to your room.